We can help you to improve your service and better understand your customers’ and service users’ needs with our Mystery Shopping style service.
Customer Service Reviews are where someone experiences your service with staff thinking they are one of their usual customers. Mystery shoppers perform specific tasks such as asking questions, registering complaints, purchasing a product or behaving in a certain way, and then provide detailed feedback about their experiences.
Our focus is to use Customer Experience reviews to ensure your services support all members of the community and ensure staff understand how to support hidden and hard to reach individuals.
The People’s Partnership
By working with volunteers who are Carers, people with disabilities and long-term health conditions as well as individuals from the protected characteristics, the People’s Partnership can assess how your organisation impacts on their lives and feedback.
Connect your business with people who have lived experience and understand how best to support them.
The Lincolnshire Young Carers Service provides support for children and young people in Lincolnshire who are in caring roles.More
The Public Health team at Lincolnshire County Council have created a ‘Guidance for Carers’ and 'Frequently Asked Questions' document, providing advice and support to carers...More
Employers for Carers, a digital resource created and run by Carers UK, can provide you with lots of valuable resources to help support those in...More
Stardust will be taking on The Wizard of Oz for their next performance this November.More
Every-One Annual General Meeting 2019More
Don't forget to get your nominations in for the 2019 Lincolnshire Care Awards. The deadline is the 30th September 2019.More
GETTING THE PEOPLE YOU SUPPORT INVOLVED WITH HISTORY & ECOLOGY ON YOUR AREA!More
The Lincolnshire Strategic Co-production Network share their thoughts on what co-production.More
The 2019 Lincolnshire Care Awards have launched and we’re delighted to be co-sponsoring the ‘Caring Together Award’ with Lincolnshire County Council for the second year...More
We’re delighted to announce that STARDUST are hosting a ball on Friday 12th July. This will be their main fundraising event for the...More